Our Support
We are committed to provide exceptional support to ensure a seamless experience using XfE. We offer the same high level of support to all schools.
Training sessions
We do not set a fixed number of training sessions; we will always make sure you are happy using XfE and will always tailor the training to you and your team.
Support
Support is available through our ticketing system. This support is delivered via a callback, email, meeting or video depending on your query. Average resolution time is under two hours. Support is always available within normal office hours.
Catch up meeting
After you have been using XfE for a few months we will arrange a catch-up meeting to go over any content you need a refresher on. These sessions ensure that you are maximizing the efficiencies a new system should bring.
Future Proofing
We are all about building relationships and can offer regular check in meetings to assist with your technology journey.
Pricing
At XfE, we offer pricing which includes both software and support. We understand the financial challenges schools are facing and offer a competitive and cost-effective solution. Use our calculator below to see how the pricing might look for you!
Indicative Pricing
More than 12 schools?
If you have more than 12 schools, our pricing is available on request. Contact us to learn more.
Bank feeds direct from your bank
Allowing an efficient and accurate reconciliation process.
Straightforward accounting
The easiest way to manage your finances, whether it's Fund Analysis or Departmental Spends, we've got you covered.
ESFA Compliant
XfE is fully compliant with the very latest legislation.
Powerful, accurate reporting
So you can make fast and informed decisions about your academy finances.
Secure multi-user access
Multi factor user authentication, GDPR Compliant and unlimited users.
Backed up and secure at all times
Giving you peace of mind.
Regular automated updates
The data is refreshed automatically - no need to download updates and no fees for updates!
Cloud based
Based entirely in the cloud and on the browser, meaning you'll have access to your accounts from any device, anywhere.
Benchmarking Reports
Compare school vs school, hub vs hub or check how you compare to industry metrics.
... and so much more!
